Cleaning Agreement

Cleaning Agreement can be a huge asset in understanding our terms and conditions. Its very short and is essentially the contract between My Maid Service and the customer. Please read it in detail so you know what you’re agreeing to!

    • By submitting the online form and agreeing to the information submitted, you are bound by our services below.
    • PLAY FAIR AGREEMENT

    • I,
    • have read and agree to terms stated below:
    • NON-COMPETE

    • I understand that under no circumstances shall I knowingly engage in a direct, working relationship with any employee of MY MAID SERVICE. I further understand that I will pay a $500 finder's fee if I hire a Cleaning Tech employed by MY MAID SERVICE on an individual basis for private employment.
    • I understand that there will be a 50% job charge for failing to provide access to the home on the scheduled day or for canceling appointments without 48 hours notice. Weekend messages DO NOT COUNT towards the 48 hours. I understand payment is due at the time of service, and my credit card number may be securely retained as back up payment. My Maid Service may need to charge me for the next higher level of service if the additional time is needed to "catch up" Example: Skipping a Bi-Weekly service might then cause My Maid Service to need to charge for a monthly rate for the following clean to allow for more time to do the job properly.
    • LOCKOUT/SKIPPING POLICY

    • I understand that there will be a 50% job charge for failing to provide access to the home on the scheduled day or for canceling appointments without 48 hours notice. Weekend messages DO NOT COUNT towards the 48 hours.
    • I understand payment is due at the time of service, and my credit card number may be securely retained as back up payment. My Maid Service may need to charge me for the next higher level of service if the additional time is needed to "catch up" Example: Skipping a Bi-Weekly service might then cause My Maid Service to need to charge for a monthly rate for the following clean to allow for more time to do the job properly.
    • COLLECTIONS AND DELINQUENT PAYMENT

    • Non-payment or NSF checks will be resolved by charging your back up credit card for the past due amount, or may result in a $25 per month late payment fee plus all valid NSF fees or collection fees. Accounts past 90 days will be sent to our attorney's office, and you agree to pay all subsequent fee's charged by the attorney for collection services on the outstanding bill. I understand that accepting any discount on a first time cleaning for signing up for a "regular service" discount constitutes an agreement for biweekly, or weekly service for at least 4 cleanings following the discounted clean. Failing to follow through with 4 cleanings will result in the initial cleaning discount being reversed, and shall be due in full, immediately.
  • You will need to digitally sign your signature to this agreement before we can process the request! Use your finger or a stylus. Thank you!